What is UBP Corporation?
UBP Corporation is an off-shore Call Center located in the heart of Central America, the Republic of Panama. Panama is best known for the Panama Canal, a waterway that bridges the Pacific and Atlantic Oceans, making it a natural hub for commerce and tourism.
Coincidentally, our mission is to bridge the gap between US Companies and the Hispanic market, and conversely, Hispanic Companies and the US Market. We do so by providing our clients highly educated, well trained, fully bi-lingual Call Center Agents.
While we specialize in providing English-Spanish interpretation services to Language Service Companies in the United States, our purview is much wider. Our team of highly skllled professionals can also provide outstanding performance in Customer Service, Order-Taking, Appointment -Setting and Sales queues.
Why Choose UBP Corporation?
White Label Service. Our service is designed for B2B relationships, regardless of your company’s size. Whether you are a one-man operation or a multi-national corporation, when we talk to your customers, we brand you. We represent you and thus, hold our agents to the highest standard of quality.
Versatility. Becasue our agents are all certified English-Spanish interpreters, they are fully capable or servicing n either English or Spanish, any type of queue. Depending on your needs or preference, we can set you up with inbound, outbound or hybrid queues.
Cost Effectiveness. Call Centers typically have very high attrition rates. The costs associated with acquiring Call Center agents escalates rather quickly. Between recruiting, training, continuing education, managing days off, holidays and even severance, it can become a nightmare. Partner with UBP and let US handle the minutia of staffing your Call Center.
Partner with UBP Corporation
At UBP Corporation, we believe in partnership. We view ourselves as an extension of your team, working collaboratively to achieve your goals. From initial consultation to ongoing support, we’re here every step of the way. Your success is our success, and we’re committed to helping you reach new heights.
In conclusion, UBP Corporation is your premier choice for remote call center solutions. With our expertise in English-Spanish over-the-phone interpretation and versatile service offerings, we empower language service companies to thrive in a global marketplace. Partner with us and experience the difference firsthand as we elevate your business to new levels of success.
In the bustling world of business, communication is the lifeline that connects companies to their customers. UBP Corporation understands this vital connection and offers a white-label call center service that excels in bridging language divides, particularly between English and Spanish speakers. Our service is not just about answering calls; it’s about understanding and interpreting the needs of every customer, ensuring no detail is lost in translation.
Interpretation services are at the forefront of our offerings. With a team of certified English-Spanish interpreters, we provide more than mere translations; we deliver understanding and empathy. This level of service is invaluable for businesses looking to establish trust and build long-term relationships with a diverse clientele. Our interpreters are trained to handle complex conversations, ensuring that every interaction is clear and accurate, fostering a sense of community and belonging among your customers.
Following interpretation, our sales and customer service capabilities come into play. Our agents are not only language experts but also skilled communicators in sales and customer support. They are adept at identifying customer needs and providing solutions, driving sales, and ensuring satisfaction. With UBP Corporation, your sales and customer service teams will have the support they need to thrive in a competitive market.
Our white-label approach means that when we interact with your customers, we represent your brand with the utmost professionalism and quality. Whether you’re a small business or a multinational corporation, our service scales to meet your needs, providing inbound, outbound, or hybrid queues tailored to your operations.
Partnering with UBP Corporation means choosing a path of cost-effectiveness and efficiency. We handle the intricacies of staffing, training, and managing a bilingual call center, allowing you to focus on your core business activities. Our commitment to excellence ensures that your brand is represented at the highest standard, every time.
In the era of globalization, the ability to communicate across linguistic barriers is paramount for businesses seeking to expand their reach. UBP Corporation’s Language Specialists are at the forefront of this communication revolution, offering a suite of services that cater to the diverse needs of a global clientele.
Translation Services: UBP Corporation’s translation services are not merely about converting text from one language to another. It’s about preserving the essence, tone, and intent of the original document, ensuring that the message resonates with the target audience. Our language specialists are adept at handling a variety of documents, including legal contracts, medical records, technical manuals, and marketing materials. They are not just linguists; they are subject matter experts who understand the nuances and complexities of different industries.
Transcription Services: In today’s digital world, content is not limited to written text. Audio and video files are integral to how information is consumed. UBP Corporation’s transcription services bridge the gap between spoken content and written word, making it accessible to a wider audience. Whether it’s a podcast, interview, or a corporate training video, our specialists provide accurate transcriptions that capture every word and sentiment. This service is invaluable for creating subtitles, closed captions, and searchable text databases.
Website Localization: A website is a company’s digital storefront, and localizing it to different markets is crucial for international success. UBP Corporation’s website localization goes beyond translation. It involves a comprehensive adaptation of the website’s content and design to reflect the cultural preferences and legal requirements of the target locale. This process includes the adaptation of currencies, date formats, and payment methods, ensuring a seamless user experience for customers around the world.
In a world where business is conducted on a global scale, effective communication is the cornerstone of success. UBP Corporation understands this need and offers unparalleled private phone interpretation services to bridge the language gap. Imagine the convenience of having a professional interpreter just a phone call away, ready to assist you in real-time, no matter where you are or what language you speak.
Private Phone Interpretation by Appointment: UBP Corporation’s private phone interpretation service is a testament to our commitment to customer satisfaction. With just an appointment, our clients have immediate access to a skilled interpreter who can translate conversations accurately and confidentially. This service is ideal for important business negotiations, medical consultations, legal discussions, or any situation where clear communication is essential.
On-Site Interpreter in Panama City: For those traveling to the vibrant city of Panama City, Panama, UBP Corporation offers an exclusive on-site interpreter service. Whether you’re attending a conference, conducting on-the-ground research, or engaging in trade discussions, our interpreters will be there to ensure your message is conveyed clearly and effectively. Our interpreters are not only language experts but also well-versed in local customs and business etiquette, providing an invaluable asset to your international endeavors.
Why Choose UBP Corporation?
- Expertise: Our interpreters are fluent in English and Spanish, experienced in various fields, ensuring accurate translations.
- Convenience: Services are available by appointment, providing flexibility to fit your schedule.
- Accessibility: On-site interpreters in Panama City make face-to-face meetings seamless.
